Hamboi Mindcare

Privacy Policy

Last updated: December 5, 2025

Your privacy matters. We built Hamboi AI with privacy-first principles because we know how important it is for you to have a safe space to express yourself.

What We Collect

We collect minimal information to provide you with the best experience:

  • Account Information: Email address and password (encrypted) when you create an account
  • Conversation Data: Your chats with Hamboi AI to provide personalized support
  • Usage Data: How you interact with the app to improve our service
  • Device Information: Basic device info for app compatibility

How We Use Your Data

  • To provide personalized mental health support
  • To improve Hamboi AI's responses and helpfulness
  • To detect crisis situations and provide emergency resources
  • To send important updates about the service (optional)

We NEVER sell your data to third parties. Ever.

How We Protect Your Data

  • End-to-End Encryption: All conversations are encrypted in transit and at rest
  • Secure Servers: Data stored on industry-leading secure cloud infrastructure
  • Regular Audits: We conduct security audits to ensure data protection
  • Limited Access: Only authorized personnel can access systems, never individual chats

For Users Under 18

Hamboi AI is designed for teenagers aged 13-19. We comply with COPPA (Children's Online Privacy Protection Act) and GDPR requirements for minors.

  • Users under 13 require parental consent
  • Parents can request access to or deletion of their child's data
  • We never target advertising to minors
  • Optional parent dashboard for transparency (teen controls what's shared)

Your Rights

You have full control over your data:

  • Access: Request a copy of all your data
  • Delete: Delete your account and all associated data
  • Export: Download your conversation history
  • Opt-out: Disable data collection for improvement purposes

To exercise these rights, contact us at privacy@hamboi.ai

Crisis Situations

If our AI detects that you may be in immediate danger, we may share limited information with crisis services to ensure your safety. This is the only situation where we would share your data without explicit consent.

Contact Us

Questions about privacy? We're here to help.